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AnchorpostAnchorpost help & docs

Troubleshooting domains

  • Pending for more than an hour: DNS changes usually appear within minutes but can take up to 24 hours. Check the record at the provider, then come back.
  • “CNAME points to …”: the record exists but has the wrong target. Copy the edge host from the app again.
  • Cloudflare: make sure the cloud icon is grey (DNS only). An orange cloud hides the record from us.
  • SSL warning in the browser: the certificate is issued on the first visit after the domain turns Active; try again after a minute.
  • The root domain does not work: root domains need an A record, not a CNAME. See Root domains.

Still stuck? Email hello@anchorpost.link with the domain name and we will look at the DNS with you.