Connect a client's domain

Links on your client’s own domain get more clicks and build their brand. We recommend a subdomain such as go.clientbrand.com or links.clientbrand.com.

Before you start

You need access to the client’s DNS, or someone at the client who has it. Everything else takes about two minutes.

Steps

1. In the client’s workspace go to Domains → Add domain. Type the subdomain and add it.
2. At the DNS provider add a CNAME record from the subdomain (for example go) to the edge host shown in the app.
3. Come back to Domains. We check every minute; the status moves from Pending to Active · SSL automatic. The certificate is issued on the first visit.

Provider	Where	Notes
Cloudflare	DNS → Records → Add record	Set Proxy status to DNS only (grey cloud). Proxied records cannot get SSL from us.
GoDaddy	My Products → DNS → Add New Record	TTL 1 hour is fine.
Namecheap	Domain List → Manage → Advanced DNS	Host is just the subdomain, for example go.
Route 53	Hosted zones → Create record	Routing policy: Simple.

Provider-specific pages: Cloudflare, GoDaddy, Namecheap, Route 53.

After it is active

Set the root redirect and 404 page, then make it the workspace’s default domain under Settings so new links use it.